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For over 30 years, we’ve been driving success through optimized CRM solutions.
We leverage the power of Salesforce, AWS, and Google Cloud to revolutionize how you connect with your customers. From sales and service to marketing, we help businesses of all sizes evaluate, analyze, and implement cutting-edge technologies, ensuring you stay ahead in the evolving digital landscape.
Our Services
Data Management Assessment
Our Data Management Assessment provides a comprehensive evaluation of your current data landscape, identifying areas for improvement and laying the foundation for data-driven decision-making. We’ll help you unlock the true value of your information, ensuring it fuels growth and empowers your team. Read more
Agentforce Readiness Assessment
Our Agentforce Assessment dives deep into your agent workflows, identifying bottlenecks and opportunities to optimize performance. From streamlining processes to enhancing training, we’ll help you create a more efficient and effective agent workforce. Read more
Agentforce Implementation
With Agentforce Activate, we work hand-in-hand with your team to implement the changes identified in the assessment, ensuring a smooth transition and maximum impact. We will guide you through every step of the process, from configuration and customization to training and support. Read more
Our Technologies
Our Blogs
Is NPS Still The Best Customer Satisfaction Measurement?
Understanding your customers is more critical than ever. It’s not enough to just sell a product or service, you need to know how your customers feel about it, how they experience your brand, and whether they’d recommend you to others. Traditionally, businesses have relied heavily on the Net Promoter Score (NPS) to gauge this crucial customer feedback….
AI Strategy vs Data Strategy
In the world of modern business, artificial intelligence (AI) and data are often mentioned together, and for good reason. They are deeply intertwined, yet they are not the same thing. Many organizations understand the need for both, but struggle to articulate the difference between an AI strategy and a data strategy. This confusion can lead…
Are you Agentforce ready?
Many organizations are turning to agentic solutions, such as Salesforce Agentforce, to move towards personalized and efficient Customer Experiences. However, the path to a successful implementation is often riddled with a common, yet complex challenge: data fragmentation. Legacy backend systems, cobbled together over years, typically operate with their own distinct data models. This results in a…